Thank you for shopping with us! To ensure your satisfaction, we have established the following refund terms. Please read carefully before requesting a refund:

Refund Request Period

You can submit a refund request within 14 days of receiving your item. Requests received after this time will not be processed.

Refund Terms

Only unused, unopened items in their original packaging are eligible for a refund. If there is a quality issue with the item or you did not receive your order, please contact Customer Service for a resolution.

Application Process

To request a refund, please follow the steps below:

Log in to your account and visit “Order History.”

Find the relevant order and click “Request a Refund.”

Fill out the refund request form and submit it.

Our Customer Service team will contact you within 2 business days to confirm your request.

Refund Processing

Once your request is approved, we will process the refund within 2 business days of receiving the returned item. The refund will be issued to your original payment method and no processing fee will be charged.

Special Items

Some special items may not be eligible for refunds. Please carefully read the product description before purchasing. Return Shipping

If a refund is requested due to product quality issues or incorrect shipment, we will cover the return shipping costs. If the return is for personal reasons, you will be responsible for the return shipping costs.

Inquiries and Support

If you have any questions regarding your refund request, please feel free to contact our customer service team for prompt assistance and support.

Thank you for your support and trust in our products. We wish you a happy life!